Privacy Policy
Thank you for visiting our website.
Compliance with data protection regulations is a particularly important issue for our company. This data protection policy aims to inform you, as a user, about the nature, scope, and purposes of the processing of personal data, as well as your rights if you are considered a data subject as defined in Article 4(1) of the General Data Protection Regulation (GDPR). The data protection policy presented here already takes into account the new developments related to the General Data Protection Regulation (GDPR), which came into force on May 25, 2018.
General information
Our website has been designed to collect as little data about you as possible. In principle, it is possible to visit our website without entering any personal data. The processing of personal data is only necessary if you decide to use certain services (e.g., when using the contact form). We therefore ensure at all times that we process your personal data in accordance with a legal basis or the consent you have given. We comply with the provisions of the General Data Protection Regulation (GDPR), applicable from May 25, 2018.
Definitions
In accordance with the GDPR, the terms used in this data protection policy are defined as follows:
- "personal data": any information relating to an identified or identifiable natural person (hereinafter referred to as "data subject"); An "identifiable natural person" is a natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
- "processing": any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;
- "restriction of processing": marking stored personal data with the aim of limiting its future processing;
- "controller": the natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing; where the purposes and means of such processing are determined by Union or Member State law, the controller may be designated or the specific criteria for its designation may be provided for by Union or Member State law;
- "processor": the natural or legal person, public authority, agency, or other body that processes personal data on behalf of the controller;
- "recipient": the natural or legal person, public authority, agency, or any other body to whom personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing;
- "third party": a natural or legal person, public authority, agency, or body other than the data subject, the controller, the processor, and persons who, under the direct authority of the controller or processor, are authorized to process personal data;
- "consent" of the data subject: any freely given, specific, informed, and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her;
Consent
When you visit our website, we may sometimes collect certain personal data about you. To do so, we ask for your consent. The request for consent is made at the first opportunity in the dialogue and services area of our website, in particular when you contact us via the contact form, request to receive our newsletter, make a reservation, or use our services.
Declaration of consent
By using the forms we provide, you consent to our collection of the personal data you provide and to our processing of it as described in this data protection policy. You may withdraw your consent at any time without retroactive effect by sending us an appropriate statement. However, please note that you will no longer be able to use our service without your consent. To withdraw your consent, please use the contact methods above (in this case, please include your name, email address, and postal address).
Purpose of data processing
We process the personal data requested in order to legitimize, execute, or process our service offering, with Article 6(1)(b) of the GDPR as the legal basis. If we use external service providers in the context of delegating data processing, the legal basis for data processing is Article 28 of the GDPR.
Our collection, processing, and use of personal data is limited exclusively to the following purposes:
| Purpose of data processing |
Legal basis for data processing
|
| During initial contact and related correspondence |
Based on your consent |
| Processing your request and providing any additional services you require |
Based on your consent |
| Sending our newsletter, subscription service |
Based on your consent |
| To ensure that our website is presented to you in the most effective and attractive manner (e.g., through anonymous evaluation) |
Based on legitimate interests |
| For the technical implementation of our services |
Based on legitimate interests |
| Registering as a user of the site; sharing opinions |
Based on your consent |
| Participation in competitions |
Based on your consent |
| For the processing, fulfillment, and shipping of your order after a purchase made on the website. |
Based on your consent |
Personal data collected and processed
We only collect and process your personal data when you voluntarily provide it to us, e.g. when you fill out forms or send emails.
The personal data you provide and its content are stored exclusively by our company and our affiliated companies. We store and process your data only for the purposes stated under "Purpose of data processing." Any use beyond the scope of the stated purposes requires your express consent, as does the transfer and disclosure of your data to third parties.
History files
The connection data of the computer originating the request (IP address), the pages you visit on our site, the date and duration of your visit, the identification data of the browser and type of operating system used, the web page from which your visit originates, and an indication of successful access are temporarily stored by the web server in history files. The technical management of web pages and the anonymous collection of statistics enable an evaluation of access to the service and an evaluation aimed at improving data protection and security within our company, in order to guarantee an optimal level of protection for the personal data we process.
Server log data is stored separately from the personal data you enter for analysis purposes for a period of 12 months before being deleted.
Use of cookies and audience measurement
In accordance with Section 8.1 of the Google Analytics Terms of Service, we draw our visitors' attention to the following statement: This website uses Google Analytics, a web analytics service provided by Google Inc.
What is a cookie?
Cookies are small text files that are installed on your computer or device when you visit our websites.
Purpose of cookies
We use cookies to make your visits and purchases on our websites more efficient. Cookies also allow us to improve navigation on our websites and understand your purchasing behavior.
Our use of cookies
- Remember your login information.
- Identify yourself when you log in to our website.
- Collecting analytical information to, for example, count the number of visitors to our websites and identify which pages of our sites you visit most often. We use the analytical data we collect for marketing and resource planning purposes.
- Determine whether our customers and visitors easily adapt to changes we may make to our websites.
Information collected through cookies
Cookies help us collect information about how you use our website, but we do not store any personally identifiable information in our cookie data about you. The maximum retention period for this information on your computer is 12 months for https://www.cocorico.fr/ and 4 years for Google Analytics.
Types of cookies
- Session cookies: Cookies of this type are temporarily stored on your computer or device during a browsing session. They are deleted from your computer or device at the end of the browsing session.
- Persistent cookies: These cookies remain on your computer for a longer period of time. Persistent cookies help us recognize you when we need to know who you are for more than one browsing session.
Cookie management
The menu of most browsers includes options that allow you to manage your cookies by adjusting or configuring your cookie settings. Generally, the browser offers you the option to:
- view your cookies;
- to enable cookies;
- to disable all cookies, or only specific cookies;
- to disable all cookies when you close your browser;
- block cookies;
- to be notified when you receive a cookie.
Please note that unless you have adjusted your browser settings to refuse cookies, our system will issue cookies as soon as you visit one of our sites. If you choose to block our cookies, most of the features on this site will be disabled (including registration, the ability to post comments, and any other interactions), and your browsing experience may also be affected. If you configure your browser options to delete all cookies, your browsing preferences will be deleted when you close your browser. Refusing to install a cookie may make it impossible to access certain services. However, users can configure their computers as follows to refuse the installation of cookies:
- In Internet Explorer: Tools tab (gear icon in the top right corner) / Internet Options. Click on Privacy and select Block all cookies. Confirm by clicking OK.
- In Firefox: at the top of the browser window, click on the Firefox button, then go to the Options tab. Click on the Privacy tab. Set the Storage Rules to: use custom settings for history. Finally, uncheck it to disable cookies.
- In Safari: Click on the menu icon (symbolized by a gear) in the top right corner of the browser. Select Settings. Click on Show Advanced Settings. In the "Privacy" section, click on Content Settings. In the "Cookies" section, you can block cookies.
- In Chrome: Click on the menu icon (symbolized by three horizontal lines) in the top right corner of the browser. Select Settings. Click on Show advanced settings. In the "Privacy" section, click on preferences. In the "Privacy" tab, you can block cookies.
Additional information about cookies
To learn more about cookies, please visit the CNIL website by clicking here.
Integration of third-party content and services
Our website uses content and services from other providers. The user's IP address must be transmitted to ensure that this data can be accessed and displayed in their browser. The providers (hereinafter referred to as "third-party providers") therefore use the user's IP address.
Although we strive to only use third-party providers who request the IP address for the purpose of providing content, we have no influence over the possibility that the IP address may be stored, particularly for statistical purposes. If we learn that the IP address is being stored, we will inform you accordingly.
Rights of the person concerned
If you are considered a data subject as defined in Article 4(1) of the GDPR, you have the following rights under the GDPR with regard to the processing of your personal data. The legal document corresponding to the rights listed below is available by clicking here.
Right to confirmation and access
In accordance with the provisions of Article 15 of the GDPR, you have the right to request confirmation as to whether or not your personal data is being processed, and you have the right to obtain from the controller access to the personal data concerning you, at any time and free of charge, as well as to receive a copy thereof.
Right of rectification
In accordance with the provisions of Article 16 of the GDPR, you have the right to request the rectification, as soon as possible, of any inaccurate personal data concerning you. Given the purposes of the processing, you also have the right to have incomplete personal data completed, including by providing a supplementary statement.
Right to erasure
In accordance with the provisions of Article 17 of the GDPR, you have the right to request that we erase your personal data as soon as possible, provided that one of the grounds set out in Article 17 of the GDPR applies and that the processing is not necessary.
Right to restriction of processing
In accordance with the provisions of Article 18 of the GDPR, you have the right to request the restriction of processing where one of the conditions set out in Article 18 of the GDPR applies.
Right to data portability
In accordance with the provisions of Article 20 of the GDPR, you have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used, and machine-readable format, and you have the right to transmit those data to another controller without hindrance from us, provided that the additional conditions of Article 20 of the GDPR apply.
Right to withdraw consent
You have the right to withdraw the consent you have given us regarding the processing of your personal data at any time and without retroactive effect. Please notify us of the withdrawal of your consent using the contact details provided above.
Right to object
In accordance with the provisions of Article 21 of the GDPR, you have the right to object at any time to the processing of personal data concerning you. If the conditions for an effective objection are met, we are no longer authorized to process the data.
Right to lodge a complaint with a supervisory authority
Regardless of any other remedy available to you in administrative or judicial proceedings, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work, or where the alleged infringement occurred, if you believe that the processing of personal data concerning you constitutes an infringement of the provisions of the GDPR.
Transfer of your personal data
Your personal data is transferred as described below.
The website is hosted by an external service provider in the EU. This is necessary for the operation of the website and for the justification, fulfillment, and implementation of the existing terms of use, and may also take place without your consent.
Data is also transferred if we are entitled or obliged to transfer data due to legal provisions and/or on the order of authorities or courts. This may include, in particular, disclosure for the purposes of legal proceedings, urgent intervention, or the enforcement of intellectual property rights.
If your data is transferred to the service provider to the extent necessary, they may only access your personal data to the extent necessary to fulfill their obligations. Service providers are obliged to handle your personal data in accordance with the applicable data protection regulations, in particular in accordance with the GDPR.
Apart from the circumstances mentioned above, we do not transfer your data to third parties without your consent. In particular, we do not transfer any personal data to entities located in third countries or to international organizations.
Retention period for personal data
With regard to the retention period, we delete personal data as soon as it is no longer necessary for the original purpose and the statutory retention periods no longer apply. The final retention period for personal data is ultimately determined by the statutory retention period. After this period has expired, the data concerned is regularly deleted. If retention periods must be observed, processing is restricted by blocking the data.
Note on the entry of personal data by the data subject
We would also like to inform you that the collection of personal data is legally required in certain circumstances (e.g., payment data for services to be invoiced) or may result from contractual provisions. In order to take full advantage of the services offered on the website, you must enter into a corresponding contract with us (terms and conditions of use) by identifying yourself. The execution of this contract requires that you provide us with certain personal data (e.g., user name, email address), which we process in the context of the execution of the contract. If you do not provide us with this personal data, we will be unable to conclude this contract with you or, if only part of the data is provided, we will be unable to provide our services in full.
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").
Google Analytics also uses cookies, which are text files stored on your computer that enable analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
IP anonymization is activated on our website, which means that your IP address is truncated by Google within member states of the European Union or other parties to the Agreement on the European Economic Area (EEA). Only in exceptional cases is the full IP address transmitted to a Google server in the United States and truncated there. In these exceptional cases, in accordance with Article 6(1) of the GDPR, this processing is based on our legitimate interests in statistical analysis of user behavior for optimization and marketing purposes.
Google uses this information on our behalf to evaluate your use of the website, to compile reports on website activity, and to provide additional services related to website and internet usage to our company, the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other Google data.
You can prevent the storage of cookies by changing the relevant settings in your browser; however, please note that in this case you may not be able to use all the functions of this website to their full extent.
You can also prevent Google from collecting the data generated by the cookie about your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available here.
Alternatively, you can prevent Google Analytics from collecting data by clicking here. If you delete cookies in your browser, you must click on this link again.
Google LLC, headquartered in the United States, is certified under the EU-US Privacy Shield, which guarantees compliance with the level of data protection applicable within the EU.
For more information on the use of user data in Google Analytics, please refer to Google's privacy policy by clicking here.
You can find Google's privacy policy by clicking here.
Facebook Customer Audience / Facebook Pixel
Facebook Custom Audience and Facebook Pixel are products of Facebook Ireland Ltd., Hanover Reach, 5-7 Hanover Quay, Dublin 2, Ireland ("Facebook"). Our website uses Facebook Pixel from Facebook, which creates a direct connection to Facebook servers. Your visit to our website is therefore communicated to the Facebook server. Facebook links this information to your personal Facebook user account if you have such an account and are logged in. If you visit other websites that use Facebook Custom Audience/Facebook Pixel, this information is also linked to your user account. However, we do not know which other websites you visit. If you are not a Facebook user or are not logged into Facebook when you visit our website, your visit to our website will not be linked to a Facebook user account.
For more information about Facebook's protection of your personal data, please refer to Facebook's data usage policy by clicking here. In particular, you can manage the content and information you have shared in connection with your use of Facebook by viewing your personal history or using the download tool for your information.
References and links
When you access web pages from our website, you may be asked to re-enter information such as your name, address, email address, browser details, etc. This data protection policy does not govern the collection, disclosure, or management of personal data by third parties.
Third-party providers may apply different provisions of their own with regard to the collection, processing, and use of personal data. Therefore, when you visit third-party web pages, we recommend that you familiarize yourself with their practices regarding the management of personal data before entering such data.
Changes to the data protection policy
We are constantly updating our website in order to provide you with better services. We ensure that this data protection policy is kept up to date and adapt it if and when necessary.
We will, of course, inform you in good time of any changes to this data protection policy, in particular by sending an email to the address you have provided. If additional consent is required for our management of your data, we will of course obtain your consent before such changes take effect.
You can access the latest version of our data protection provisions online at any time at this address.
Intellectual property, copyright, copyright
The content of this site is subject to French and international legislation on copyright and intellectual property. Cocorico retains all economic and moral rights relating to the documents on this site, subject to the rights enjoyed by the authors of works published on this site. Thus, all reproduction rights, on electronic or paper media, are reserved, including for downloadable documents and iconographic and/or photographic representations. Visitors to the https://www.cocorico.fr/ website are prohibited from collecting, capturing, distorting, or using the information to which they have access. Cocorico will take legal action against any attempt to misappropriate the documentation on the website.
Automated processing of personal data
The personal data collected is intended to provide the user with the services offered by Cocorico, and will not be used for purposes not provided for in these legal notices. We undertake to take all precautions to preserve the security of the data and, in particular, to prevent it from being distorted, damaged, or communicated to third parties.
Rights to access, modify, rectify, and delete data
Users have the right to access, modify, transfer, rectify, and delete data concerning them in accordance with Articles 39 and 40 of the law of January 6, 1978, amended by the law of August 6, 2004, as well as the recommendations of the LCEN (French Electronic Commerce and Information Technology Law) and the Data Protection Regulation of May 25, 2018. To exercise this right, you can contact Cocorico. Users' personal data is protected in particular by Law No. 78-87 of January 6, 1978, Law No. 2004-801 of August 6, 2004, Article L. 226-13 of the Penal Code, the European Directive of October 24, 1995, and the Data Protection Regulation of May 25, 2018. In any event, Cocorico only collects personal information relating to the user for the purposes of certain services offered by the website.
The user provides this information in full knowledge of the facts, particularly when entering it themselves. The website user is then informed of the obligation or not to provide this information.
In accordance with the provisions of Articles 38 et seq. of Law 78-17 of January 6, 1978 on information technology, files, and civil liberties, all users have the right to access, rectify, and oppose personal data concerning them, by making a written and signed request, accompanied by a copy of the identity document with the signature of the holder of the document, specifying the address to which the reply should be sent.
Website accessibility
Accessibility is essential when visiting a website, and we make every effort to ensure that our site is as accessible as possible. We do our utmost to comply with the web standards (XHTML, CSS) published by the World Wide Web Consortium (W3C).
Litigation
These terms and conditions are governed by French law and any disputes or litigation that may arise from the interpretation or execution thereof shall fall within the exclusive jurisdiction of the courts to which Cocorico's registered office belongs. The reference language for the settlement of any disputes is French.
Privacy
Your personal data is confidential and will not be disclosed to third parties under any circumstances, except for the proper performance of the service. No personal information about the user of the site is published without the user's knowledge, exchanged, transferred, or sold on any medium whatsoever to third parties. Only in the event of the acquisition of Cocorico and its rights would the transmission of such information to thepotential purchaser, who would in turn be bound by the same obligation to store and modify data with regard to the website user. The databases are protected by the provisions of the law of July 1, 1998, transposing Directive 96/9 of March 11, 1996, on the legal protection of databases.
Data security
We cannot guarantee the security of IT equipment used by visitors, such as PCs, tablets, smartphones, Wi-Fi connections, etc., used to access the website. We remind users that it is their responsibility to ensure the security of their own IT equipment.
We take technical and organizational measures to protect our website against the loss, destruction, modification, or dissemination of your data by unauthorized persons, as well as against such persons accessing this data.
In particular, we transfer your personal data in encrypted form. To this end, we use the SSL/TLS (Secure Sockets Layer/Transport Layer Security) encryption system. Our security measures are constantly being improved in line with technological advances.
